Some early users of the Touch Cover of Microsoft's Surface tablet say one of the edges splits to expose a wire just days after they starting using it.
A number of users on the Surface Forums site have reported the problem, which has also been experienced by Tom Warren, a writer on the Verge website and Matthew Baxter-Reynolds, a Windows developer.
The
defect is identical in each case: the cover, which has an integral
keyboard, begins to split at its seam where the device attaches
magnetically to the main computer.
Microsoft did not respond to a request from The Guardian for
information about how many reports there had been of the problem.
Baxter-Reynolds was told to return his Touch Cover to Microsoft for a
replacement, and Microsoft has been swapping faulty covers for users
where it has retail stores.
It's unclear whether the problems that
people have encountered are due to a faulty batch or are a subtle
problem that will become more apparent as more people use it for longer-
but the fact that users in the US and the UK have reported the problem
suggests that it is not isolated to a single manufacturing batch.
Microsoft is expected to sell millions of the devices, though it has given no preliminary or forecast sales figures.
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